Help center
Frequently asked questions.
Clear answers for healthcare professionals and organizations using SM VIA.
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Our team is building SM VIA in collaboration with its Early Access community.
Contact SM VIAWhat is SM VIA?+
SM VIA — Specialized Medical Vocations & Industry Alliance — is a U.S. healthcare career and hiring platform. It brings together professionals, employers, published opportunities, and practical career resources in one place.
Is SM VIA free to use?+
Yes. During Early Access, SM VIA is free for healthcare professionals and employers, with no limit on job postings or applications. If paid services are introduced in the future, we will announce the change at least 30 days in advance.
Who can create an account?+
Healthcare professionals, students, residents, recruiters, and authorized representatives of U.S. healthcare organizations can create an account. Choose the account type that best matches how you plan to use the platform.
How do job applications work?+
Candidates can apply to published roles through SM VIA. Employers manage applicants from their private workspace, communicate securely, share application-related attachments, and schedule interviews when appropriate.
Are job listings publicly visible?+
Yes. Published jobs are available to visitors in the public job search. Draft, archived, expired, and filled roles are not shown in public results.
How does organization verification work?+
Organizations can provide information for platform review. A verification label helps candidates understand the organization’s public status. Verification does not replace a candidate’s own due diligence before accepting an offer.
Is my professional profile public?+
No. Professional profiles are private by default. You control whether eligible employer workspaces can discover your extended profile, and you can update that preference at any time.
Can an employer add team members?+
Yes. Organization owners can invite team members and assign an appropriate workspace role. Access is managed within the organization’s private team area.
How can I contact SM VIA?+
Use the Contact page to send a question, share feedback, or report an issue. For safety concerns involving published content, use the Report content link shown on the relevant public page.
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